Itility CRM solutions, UK providers of customised CRM software.
Itility CRM solutions, Providers of customised CRM software.

Every business is different, if not just for the products they sell, or the service they provide but the way in which they do it..

Itility recognise this and have built our name around delivering simple, cost effective CRM solutions that mirror the specific business needs of each individual costumer.

We do not profess to be business consultants or experts in all fields, and as such would never attempt to tell you how to run your business. We are a service, we ask questions, listen hard, then go away and do what we do best, ultimately delivering you greater tools with which to do what you do best.

We are not at all blinkered to the fact that it is just businesses that differ and are equally aware that each business may or may not have areas and individuals who’s roles and needs differ.

Itility CRM solutions are customisable across the entire organisation, allowing different individuals to use and interface with the same business information in totally separate ways which compliment there specific roles. Enabling each individual or division to have a tailored view of the business information; allowing them to effectively perform their role whilst continually pushing forward the collective goals of the organisation as a whole.

The framework in place at Itility not only enables us to compete commercially with the more traditional boxed or bland CRM solutions but importantly allows clients to be up and running within a matter of days..

When was the last time you got exactly what you paid for..?

With Itility you have a proven CRM, that's made to measure..

Itility CRM Solutions - Famed for

  • SLA - Feel secure! Itility CRM solutions come complete with a 99.99% SLA, highest in the industry
  • Customisation - Itility CRM solutions are 100% customisable, the most customisable CRM in the world.
  • Active Support -Itility CRM solutions offer support free for both email and phone, complete with 2 hour response times
  • Service - Professional service as standard, all training for our CRM solutions and professional service included in the standard pricing
  • Evolution– As the only true managed CRM service, Itility CRM solutions are perfectly placed to evolve and grow as you do.

Itility CRM Solutions - Key Features

  • Web Based CRM– As Itility CRM solutions are completely web based it can be accessed from anywhere, with no need to synchronize between CRM solutions, offices or colleagues. Itility CRM solutions are supported across any browser not just IE.
  • E-mail and SMS– Itility CRM solutions are completely integrated to Itility’s campaign management tool enabling you to simply send and track communication to contacts.
  • Sales Forecasting - Itility CRM solutions offer integrated sales forecasting enabling for a complete view of pipeline activity across the business.
  • Sales order processing - Itility CRM solutions can be uniquely integrated with the customer sales order processing functions for both online and off line activity.

 

 

For further information on specific CRM Solutions then by all means visit our customer success stories page or feel free to talk to a member of our team on 0870 460 6191.